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Privacy Policy

worthnewyork.com (“worthny”) and wbyworth.com (“wbyworth”) are committed to protecting your privacy. We, The Worth Collection, Ltd. (“Worth”) have prepared this Privacy Policy to describe to you our practices regarding the Information (as defined below) we collect from users of our website, located at worthnewyork.com, worthcollection.com, worthny.com, worthw.com, worthwear.com and wbyworth.com (the “Site”).

We have posted this Privacy Policy to let you know what kind of information we collect, how it is handled, with whom it may be shared, what choices you have regarding our use of your information, and how you may access and modify some of the information you provide to us.

As we continue to develop our Site and take advantage of advances in technology, this Privacy Policy may change. Please refer to this page frequently for the most up-to-date information.

Applicability of this Privacy Policy

This Privacy Policy applies only to information gathered in connection with your use of the Site, including, without limitation, information provided when you establish an account on the Site, information gathered in connection with your purchases on the Site, and information gathered when you contact us in relation to the Site (cumulatively the “Information”). This Privacy Policy does not necessarily reflect our practices with respect to information gathered through any other website we may make available or through off-line means. Information will be treated in accordance with the Privacy Policy in effect at the time the Information is collected unless you give us permission to treat such Information differently. For example, if you enter a sweepstakes, contest or other promotion (“Promotion”) on the Site and the Promotion’s terms and/or conditions conflict with this Privacy Policy, our use and disclosure of the information you provide in connection with the Promotion will be as described in the terms and conditions for the Promotion and not as described in this Privacy Policy.

The Site may provide links to other websites, including, without limitation, other websites owned or operated by us or by third parties (“Linked Websites”). This Privacy Policy does not reflect the use and disclosure practices of the Linked Websites or the operators or owners of Linked Websites. Your use of Linked Websites will be governed by the terms of use, privacy policies, and other terms, notices and policies set forth or referenced in those Linked Websites.

Transfer of Information

The servers that make the Site available and that store the Information are located in the United States of America (“USA”). If you are located outside the USA, please note that the Information will be transferred to the USA. The laws of the USA may not provide the same level of legal data protection as the country from which you access the Site. By using the Site you consent to the Information being collected, used, disclosed and transferred as set forth in this Privacy Policy.

  • Information You Actively Provide

  • In addition to information that we collect automatically (as described below), we collect and store information you provide when you use the Site, register for an account, make a purchase on the Site, and when you contact us in connection with your use of the Site. For example, we may collect the following personally identifiable information: your name, address, telephone number, mobile telephone number, birth date, and e-mail address. If you use a credit or debit card or PayPal account, we do not store your account number.
  • You are not required to provide any information to us in connection with your access to and use of the Site. However, though you may use portions of the Site without providing any information, in order to take advantage of the full capabilities of the Site, make a purchase on the Site, or create an account, you must provide us with certain information.
  • If you use our services or participate in one of our surveys, promotions, or sweepstakes, we may ask for additional information, such as your age, interests, or product preferences.
  • Automatically Collected Information

  • From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use.

Cookies, Web Beacons, and How We Use Them

A "cookie" is a small data file stored by your Web browser on your computer's hard drive. It allows us to recognize your computer (but not specifically who is using it) upon entering our Site by associating the identification numbers in the cookie with other customer information you have provided us. That customer information is stored on our secured database. A "web beacon" or "pixel tag" or “clear gif” is typically a one-pixel image, used to pass information from your computer to a website.

We use cookies and web beacons to keep track of what you have in your shopping cart and to remember you when you return to the Site as well as to identify the pages you click on during your visit to the Site and the name of the website you visited immediately before clicking to the Site. We use this information to improve our site design, product assortments, customer service, and special promotions. You can, of course, disable cookies and web beacons on your computer by indicating this in the preferences or options menus in your browser. However, it is possible that some parts of our Site will not operate correctly if you disable cookies.

We may contract with third parties who may use cookies and web beacons and collect information on our behalf or provide services such as credit card processing, promotional services or data management (“Customer Care Partners”). These Customer Care Partners are prohibited by a contract with us from sharing that information with anyone other than us or our other Customer Care Partners. However, we respect your right to choose whether to be included in such services. If you would like to opt out of these services, please email us at salessupport@worthltd.com.

To improve the Site, we collect non-personal information about how users navigate through the Site. We may aggregate and use certain information gathered from cookies, web beacons and related technologies and certain non-personally identifiable information you provide for research or marketing purposes. We may share this non-personally identifiable information with our affiliates or other outside companies. Some of these affiliated companies may include marketing partners, advertisers or other third parties for research or marketing purposes. We use analytics tools provided by third parties to learn about where our visitors come from and how they interact with the Site.

How We Use The Information We Collect

We use the information we collect for various purposes, including:

  • to complete your purchase transactions
  • to provide the services you request
  • to send you offerings by e-mail or other mail service providers
  • to keep you informed about the status of your orders
  • to identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you (unless you unsubscribe from such notices).
  • to improve our merchandise selections, customer service, and overall shopping experience
  • to provide information to referrals

Others With Whom We Share Your Personally Identifiable Information

From time to time we may share your personally identifiable information only as set forth below:

  • Parent, Subsidiaries, Divisions, and Affiliates: We may share your personally identifiable information we collect with our corporate company, The Worth Collection, LTD.
  • Service Providers: We may provide personally identifiable information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to manage a database of customer information, or assist us in shipping, order transactions and fulfillment, promotions, or distributing e-mails.
  • Other Companies: We may provide your personally identifiable information to carefully selected outside companies when we believe their products or services may be of interest to you.
  • Business Transitions: We may transfer or share a copy of your personally identifiable information in the event that The Worth Collection, LTD., goes through a business transition, such as a merger, acquisition, or the sale of a portion of its assets. You will be notified via email or prominent notice on our Site prior to a change of ownership or control of your personal information, if your personal information will be used contrary to this policy. However, nothing in this Privacy Policy is intended to interfere with the ability of The Worth Collection, LTD to transfer all or part of its business and/or assets to an affiliate or independent third party at any time, for any purpose, without any limitation whatsoever. The Worth Collection, LTD., or worthnewyork specifically reserves the right to transfer or share a copy of personally identifiable information collected from the Site to the buyer of that portion of its business relating to that information.
  • Referrals: We may share some of your personally identifiable information with those who you refer to us through our Site.

How We Protect Your Information

The security and confidentiality of your personally identifiable information is very important to us. We employ various reasonable security measures designed to help protect the personally identifiable information and financial information that we collect about you. We have security procedures and measures in place to protect our servers and networks that store your Information. We also require that you provide a password to access your account information. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable.

Your Choices Regarding Use Of The Information We Collect

If you do not want us to share information about you with any company or organization outside Worth or the Site, you may:

  • Email us: salessupport@worthltd.com
  • Write:
    The Worth Collection, LTD.
    Sales Support Department
    450 East 96th Street, Suite 125
    Indianapolis, IN 46240

Children's Privacy

This Site is considered to be a general audience site and is not intended for use by children. We do not knowingly collect any personal information from children under the age of 13 on our Site.

Online Account Registration

To make online shopping faster and easier, you may register at the Site. As a registered customer, you only have to enter your shipping addresses and billing information once; they will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information.

If you are using a public computer, we strongly encourage you to LOG OUT at the conclusion of your session. Your information will still be stored with us but it will not be accessible to anyone else from that computer.

E-mails

You will receive promotional e-mails from us only if you have asked to receive them. If you do not wish to receive e-mail from us, including promotional offers, please indicate this preference by changing your account settings, or by notifying us by using the "Unsubscribe" feature in any email we send to you.

If you choose to "unsubscribe," we will stop sending you e-mails. Please note, however, that some e-mail promotions are prepared well in advance, so you may continue to receive offers after you have chosen to "unsubscribe." We appreciate your patience in giving us time to carry out your request. Please note that if you do not want to receive legal notices from us, such as this Privacy Policy, those legal notices will still govern your use of the Site, and you are responsible for reviewing such legal notices for changes.

Any Questions?

We'll be happy to provide additional information or answer any questions. Please:

  • Email us: salessupport@worthltd.com
  • Write:
    The Worth Collection, LTD.
    Sales Support Department
    450 East 96th Street, Suite 125
    Indianapolis, IN 46240

Terms and Conditions

THE TERMS OF THIS AGREEMENT (“AGREEMENT”) SET FORTH THE LEGALLY BINDING TERMS FOR YOUR USE OF WORTHNEWYORK.COM, WORTHCOLLECTION.COM, WORTHNY.COM, WBYWORTH.COM, WORTHW.COM AND WORTHWEAR.COM (THE “SITE”). BY ACCESSING OR USING THIS SITE, YOU INDICATE YOUR ACCEPTANCE OF THIS AGREEMENT. IF YOU DO NOT AGREE WITH ALL PROVISIONS OF THIS AGREEMENT, DO NOT ACCESS OR USE THE SITE.

PLEASE REVIEW THE SITE PRIVACY POLICY, THE TERMS OF WHICH ARE INCORPORATED INTO AND CONSIDERED A PART OF THIS AGREEMENT.

THE WORTH COLLECTION, LTD. (“WORTH”) RESERVES THE RIGHT TO CHANGE THE TERMS AND CONDITIONS WITHIN THIS SITE. BY ACCESSING OR USING THIS SITE, YOU AGREE TO THESE TERMS OF USE AND ALL APPLICABLE LAWS. PLEASE REFER TO THIS PAGE FREQUENTLY FOR THE MOST UP-TO-DATE INFORMATION.

Use of the Site

You may only use the Site in accordance with and subject to this Agreement and the Site’s Privacy Policy. You may not use the Site for any unlawful use or any use prohibited by this Agreement. The Site grants to you a non-transferable, non-exclusive, limited right to access and make personal and non-commercial use of the Site. The rights granted to you are subject to the following restrictions: (i) you agree not to license, sell, rent, lease, transfer, assign, distribute, host or otherwise exploit any content or materials on the Site; (ii) you shall not modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Site. Any unauthorized use by you shall terminate the permission granted to you by the Site.

Worth reserves the right to modify, suspend, or discontinue the Site, services offered, or any part thereof at any time with or without notice to you. You agree that Worth will not be liable to you or to any third party for any modification, suspension or discontinuation of the Site or services offered.

Accounts

  • Account Creation

  • You may establish an account in order to make a purchase from the Site. You may establish an account if you are (i) at least 18 years of age, (ii) located with the United States when you use the Site; (iii) able to form legally binding agreements; and (iv) qualified to make your own financial decisions. You agree to provide true, accurate, current and complete information about yourself as prompted by the Site’s registration form.
  • You may terminate your account at any time by following by contacting our Sales Support Department at 317-581-7370 or email salessupport@worthltd.com. If you terminate your account, you are still responsible for payment of any outstanding orders that you made through your account prior to termination.
  • Responsibility for Account Access

  • You too will be responsible for maintaining the confidentiality of your account information, including your login information and password and are fully responsible for all activities, including purchases that occur through your account. You agree to immediately notify us of any unauthorized use or suspected unauthorized use of your account. The Site is not liable for any loss or damage arising from your failure to comply with these requirements.

Products and Pricing

All products listed on the Site (“Products”), their information, and their prices are each subject to change. We reserve the right, at any time, to modify, suspend, or discontinue the sale of any Product with or without notice. You agree that we will not be liable to you or to any third party for any modification, suspension, or discontinuance of any Product. For each Product you order on the Site, you agree to pay the price applicable for the Product as of the time your submitted your order (“Product Price”), the delivery fees and any applicable taxes. We reserve the right at any time after receipt of your order to accept or decline or cancel your order (in whole or in part) for any reason. Your order is not accepted until it is shipped (or a portion of the order is shipped). You agree that, if we cancel all or a part of your order, your sole and exclusive remedy is either that (a) we will issue a credit to your credit card account in the amount charged for the cancelled portion (if your credit card has already been charged for the order) or (b) we will not charge your credit card for the cancelled portion of the order. The inclusion of any products [or services] on the Site does not guarantee that the products [or services] will be available.

Warranty Information

Some items on our Site have a manufacturer's warranty; this is noted in the product description. To obtain a written warranty for any of these items, send a specific written request to:

  • The Worth Collection, LTD.
    Customer Relations Department
    450 East 96th Street, Suite 125
    Indianapolis, IN 46240

Copyrights and Trademarks

You acknowledge and agree that all intellectual property rights, including but not limited to copyrights, patents, trademarks and trade secrets related to the Site are owned by The Worth Collection, Ltd. or are licensed by The Worth Collection, Ltd. from a third party.

The following elements of this Site are the property of Worth or our suppliers and are protected by United States and international copyright laws:

  • All text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations -- both individually and as they are compiled on the site.
  • All software.

All trademarks, trade names, designs, logos and service marks (“Marks”) displayed on the Site are our property or the property of other third parties. You are not permitted to use these Marks without our prior written consent or the consent of worthnewyork or the relevant third party.

Limitation of Liability

YOU EXPRESSLY UNDERSTAND AND AGREE THAT WORTHNEWYORK AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES, ARISING FROM YOUR USE OF THE SITE CONTENT OR ANY RELATED SERVICES, THE PRODUCTS, OR THIRD PARTY SITES (EVEN IF WORTHNEWYORK) HAS BEEN AVIDSED OF THE POSSIBILITY OF SUCH DAMAGES).

Indemnity

You agree to indemnify and hold worthnewyork.com, worthcollection.com, worthny.com, worthw.com, worthwear.com and wbyworth.com, its parents, subsidiaries, affiliates, any related companies, its suppliers and partners, and the officers, directors, employees, agents and representatives of each of them harmless, including costs and attorneys’ fees, from any claim or demand made by any third party arising out of (i) your use of the Site or the Products or (ii) your violation of this Agreement. Worthnewyork reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of worthnewyork.

Use

You have permission to electronically copy and print hard copies of pages from this Site solely for personal, non-commercial purposes related to placing an order or shopping on the Site. Unless we give you written permission in advance, any other use of this Site, its content and its information, including linking or framing to this Site, is strictly prohibited.

Errors And Inaccuracies

Our goal is to provide complete, accurate, up-to-date information on the Site. Unfortunately, it is not possible to ensure that any website is completely free of human or technological errors. This Site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions -- including after an order has been submitted -- and to change or update information at any time without prior notice. We sincerely apologize for any inconvenience this may cause.

Disclaimer Of Liability

Except as otherwise set forth in this Agreement, we make no representations or warranties of any kind, whether express or implied, with respect to this Site, its content, or the information available on or through it or the products [and services] sold through the Site; they are provided "as is," with all faults. Except as otherwise provided under applicable laws, we, and our corporate affiliates, and the directors, officers, employees, agents, contractors, successors and assigns of each, will not be liable for any damages whatsoever arising out of or related to the use of this Site or any other website linked to it. This limitation of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if we are notified in advance of the potential for any such damages.

No Confidentiality

Except for information necessary to place an order, we do not want to receive confidential or proprietary information or trade secrets through this Site. Any information, materials, suggestions, ideas or comments sent to us will be deemed non-confidential, and by submitting it, you are granting us an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute it for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless we first obtain your permission.

Applicable Law

By visiting this Site, you agree that the laws of the state of Texas, without regard to principles of conflict of laws, will govern this Agreement and any dispute of any sort that might arise between you and us or any of our affiliates.

Disputes

Any dispute relating in any way to your visit to our Site or to products purchased here shall be submitted to confidential arbitration in New York City, NY. However, if you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court in the state of New York. You consent to exclusive jurisdiction and venue in such courts. Any arbitration under this agreement shall be conducted under the prevailing rules of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration with respect to this Site or to products purchased here shall be joined to an arbitration involving any other party, whether through class arbitration proceedings or otherwise.

Shipping Your Online Order

Delivery & Processing Charges (D&P)
D&P is the charge for catalog and internet order processing, item selection, packaging, processing, transport and handling. Special delivery requests, including specification of carrier and/or future delivery dates, may include additional charges. Delivery times are not guaranteed, notwithstanding additional charges, but our best approximation and will vary with specific requests, such as gift box, gift wrap and monogramming. Shipments and deliveries occur only on weekdays. D&P is subject to change and will be determined at time of order. Any delivery dates provided by us are estimates and we reserve the right to make deliveries in installments. We will send you an email when your order has shipped and you may review your order and shipping information on your Account. Please note that currently [we only ship to the United States.]

Returns & Exchanges

We want you to be satisfied with your order. Worth stands behind its product. Unless a product is sold as Final Sale, if for any reason you are not satisfied, we will accept your return of merchandise within 30 days from the date the item is shipped to you. We have created a very easy return procedure in order to make your online shopping experience pleasant, even when you are not fully satisfied with your purchase. All returns must be in saleable condition and include the original packaging with tags attached. The following are acceptable conditions of the item(s) returning:

  • unworn
  • unwashed
  • unaltered
  • defective

All return credits are processed back to the method of payment used on the original order. To receive credit or refund, items must be returned within 30 days of delivery. Only merchandise purchased from www.worthnewyork.com and www.wbyworth.com can be accepted through this process. Online purchases may not be returned or exchanged at the Worth outlet store. We reserve the right to refuse returns that are shipped after the 30-day grace period has expired or items that are not in the same condition you received them in. Refer to worthnewyork.com or wbyworth.com for return instructions.

We do not offer exchanges or exchanges for a different size. You may return the originally ordered item and place a new order for the correct item and/or size.

Price Adjustments

We do not offer price adjustments at this time. While we use reasonable efforts to provide accurate prices on our website, errors may occur. If we discover an error in the price of the merchandise you have ordered, we will give you the option of reconfirming your order at the correct price or cancelling it. If we were unable to contact you with the information provided, we reserve the right to cancel the order.

Payment Methods the Site accepts the following payment methods for online purchases:

  • American Express
  • VISA
  • MasterCard
  • PayPal

Questions? Please contact us with any questions by e-mail: salessupport@worthltd.com

Protecting Your Financial Information

Your online transactions are secure with the Site. We use Secure Socket Layering (SSL), the industry-standard encryption technology that ensures safe Internet transmission and payment information.

Sales Tax

Sales tax is automatically applied to your Site order in accordance with individual state and local regulations, according to your shipping address.

Order Status & History

We will send updates regarding the status of your order, including when your item(s) ship, to the e-mail address you provided when ordering. You may also click Sign In to access web order status and history.

General Provisions

This Agreement, which includes the Privacy Policy, sets forth the entire understanding between you and worthnewyork with respect to the Site and supersedes all prior or contemporaneous communications (whether oral, written or electronic) between you and worthnewyork with respect to the Site. If any provision of this Agreement shall be held in any jurisdiction to be unlawful, void, or for any reason unenforceable, then in such jurisdiction that provision shall be deemed severed from these terms and shall not affect the validity and enforceability of the remaining provisions. Worthnewyork’s failure to act with respect to a breach by you or others does not waive worthnewyork’s right to act with respect to that breach or subsequent or similar breaches. No consent or waiver by worthnewyork under this Agreement shall be deemed effective unless delivered in a writing signed by a duly authorized officer of worthnewyork. worthnewyork may amend this Agreement at any time by posting a revised version on the Site. The revised version will be effective at the time of posting.